If you need to cancel your order or update your delivery address, please contact us by email or phone within 30 minutes of placing your order.

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We begin processing orders as quickly as possible so they can be picked, packed, and shipped without unnecessary delays. Because of this, our team has a limited window to make changes before your order enters our fulfillment process.

If your request is received within the first 30 minutes, we'll do our best to update or cancel your order. If your order is canceled successfully, we'll send you a confirmation email and issue your refund to your original payment method as soon as possible.

After the initial 30-minute window, your order is usually already being processed by our fulfillment center, which means we're no longer able to guarantee changes or cancellations.

If you contact us after this time, we'll still gladly forward your request to our fulfillment team. While we can't promise that they'll be able to stop the order once processing has begun, we'll make every reasonable effort to assist you.